An empirically study of the factors and consequences of trust in logistics outsourcing relationship: A buyer perspective

被引：0

作者：

Tian, Yu ^{[1
]}

Yan, Qi ^{[1
]}

To, Yuxia ^{[1
]}

机构：

[1] Zhongshan Univ, Sch Business, Guangzhou, Guangdong, Peoples R China

来源：

Proceedings of the 11th Annual Conference of Asia Pacific Decision Sciences Institute: INNOVATION & SERVICE EXCELLENCE FOR COMPETITIVE ADVANTAGE IN THE GLOBAL ENVIRONMENT | 2006年

关键词：

trust; competence trust; goodwill trust; integrity trust;

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

New insights are provided into logistics outsourcing relationship by examining the factors and consequences of trust in such relationship. A model of logistics outsourcing relationship from a demander's perspective is proposed and empirically tested using a sample of 51 firms with various types of logistics outsourcing. The results indicate that the same factor has different effects on the three dimensions of trust and the three dimensions of trust have different effects on the consequences respectively. Here trust is decomposed into three dimensions: competence trust, goodwill trust, and integrity trust.

引用

页码：318 / 321

页数：4