Improving web-based civic information access: A case study of the 50 US states

被引：13

作者：

Ceaparu, I ^{[1
]}

Shneiderman, B ^{[1
]}

机构：

[1] Univ Maryland, Dept Comp Sci, College Pk, MD 20742 USA

来源：

SOCIAL IMPLICATIONS OF INFORMATION AND COMMUNICATION TECHNOLOGY, PROCEEDINGS | 2002年

关键词：

D O I：

10.1109/ISTAS.2002.1013826

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

An analysis of the home pages of all fifty U. S. states reveals great variety in key design features that influence efficacy. Some states had excessively large byte counts that would slow users connected by commonly-used 56K modems. Many web sites had low numbers of or poorly organized links that would make it hard for citizens to find what they were interested in. Features such as search boxes, privacy policies, online help, or contact information need to be added by several states. Our analysis concludes with ten recommendations and finds many further opportunities for individual states to improve their websites. However still greater benefits will come through collaboration among the states that would lead to consistency, appropriate tagging, and common tools.

引用

页码：275 / 282

页数：8

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