The impact of use context on mobile services acceptance: The case of mobile ticketing

被引：275

作者：

Mallat, Niina ^{[1
]}

Rossi, Matti ^{[1
]}

Tuunainen, Virpi Kristiina ^{[1
]}

Oorni, Anssi ^{[1
]}

机构：

[1] Helsinki Sch Econ, Helsinki 00101, Finland

来源：

INFORMATION & MANAGEMENT | 2009年 / 46卷 / 03期

基金：

芬兰科学院;

关键词：

Mobile ticketing; Mobile services acceptance; Mobile commerce; Use context; Mobility; Technology adoption; Technology acceptance; INFORMATION-TECHNOLOGY USAGE; ADOPTION; INTENTION; INTERNET; COMMERCE;

D O I：

10.1016/j.im.2008.11.008

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

The most important factor in the decision to adopt mobile systems is user perception of their value. However, behavioral theory suggests that context affects user attitude and therefore influences acceptance. We therefore hypothesized that the benefits of mobile systems should be evaluated against users' contextual needs and that reduced dependence on time and place required providing service at any time and place needed by the user. Mental costs or costs of learning to use the system, however, may not be evaluated in the same way, because system use and learning about it are acts with different contexts. Our findings advance knowledge of IT adoption and suggest that we should start to identify the contexts of both the benefits of use and in learning to use the system. (C) 2009 Elsevier B.V. All rights reserved.

引用

页码：190 / 195

页数：6

共 24 条

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