Investigating the impact of citizens' trust toward the successful adoption of e-government: A multigroup analysis of gender, age, and internet experience

被引：57

作者：

Alzahrani, Latifa ^{[1
]}

Al-Karaghouli, Wafi ^{[2
]}

Weerakkody, Vishanth ^{[3
]}

机构：

[1] Taif Univ, Dept Management Informat Syst, At Taif, Saudi Arabia

[2] Brunel Univ London, Brunel Business Sch, Uxbridge, Middx, England

[3] Univ Bradford, Fac Management & Law, Bradford, W Yorkshire, England

来源：

INFORMATION SYSTEMS MANAGEMENT | 2018年 / 35卷 / 02期

基金：

英国经济与社会研究理事会;

关键词：

E-government; citizens' trust; technology; government agency; gender; age; internet experience; SERVICES; LESSONS; MODEL; USAGE;

D O I：

10.1080/10580530.2018.1440730

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This research particularly aims to investigate how the individual differences in gender, age, and internet experience influence citizens' trust in e-government's adoption. The findings of the study revealed that females are confident and have a more positive evaluation of online services compared to males. Interestingly, this study found that old people display greater trust in e-government as compared to the levels of trust reported by younger people. The results also show that internet experience influences citizens' trust positively.

引用

页码：124 / 146

页数：23

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