AFFECTIVE EVENTS AND THE DEVELOPMENT OF LEADER-MEMBER EXCHANGE

被引:259
作者
Cropanzano, Russell [1 ]
Dasborough, Marie T. [2 ]
Weiss, Howard M. [3 ,4 ]
机构
[1] Univ Colorado, Leeds Sch Business, Boulder, CO 80309 USA
[2] Univ Miami, Management, Coral Gables, FL 33124 USA
[3] Georgia Inst Technol, Psychol, Atlanta, GA 30332 USA
[4] Georgia Inst Technol, Sch Psychol, Atlanta, GA 30332 USA
关键词
NEGATIVE EMOTIONAL EXPRESSION; ORGANIZATIONAL JUSTICE; FOLLOWER PERFORMANCE; FACIAL EXPRESSIONS; COUNTING BLESSINGS; BASIC EMOTIONS; MOOD LINKAGE; WORK; CONTAGION; GRATITUDE;
D O I
10.5465/amr.2014.0384
中图分类号
F [经济];
学科分类号
02 ;
摘要
We propose that consideration of affective events theory can enrich our understanding of leader-member exchange (LMX) development. Drawing from previous research, we argue that high-quality LMX relationships progress through three stages: role taking, role making, and role routinization. Affective events theory indicates that emotions are relevant at each of these three stages, although their influence is manifested in different ways and at different levels of analysis. During the initial role-taking stage, leaders' affective expressions serve as affective events influencing member emotions through the processes of emotional contagion and affective empathy, which determine the progress of further relationship development. Next, during the role-making stage, leaders and members are both sources of affective events, and they may gradually become affectively entrained such that their affective states tend to fluctuate in a common rhythm. This pattern of dyadic-level affect helps to build high-quality LMX relationships over time. Finally, during the role routinization stage, an LMX relationship has been formed but, we argue, could subsequently change based on member emotional responses to the distribution of LMX relationships within a workgroup (LMX differentiation).
引用
收藏
页码:233 / 258
页数:26
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