Asian Students' Voices: An Empirical Study of Asian Students' Learning Experiences at a New Zealand University

More than 85% of the international students in New Zealand are Asian in origin. The level of satisfaction of Asian international students with their learning experiences in New Zealand has been of enormous concern for the New Zealand export education industry. The results of this current research, based on a qualitative research study conducted at a New Zealand tertiary institution, provide a critical summary of some important and yet challenging issues in teaching Asian students. This study found that Asian students were overall satisfied with their learning experiences at the university in terms of educational quality, program offering, and learning support. Asian students' voices and narratives on which this research was based have challenged some of our taken-for-granted education traditions, norms, and practices. Characterizing these challenges are language difficulties and cultural differences as intercultural communication barriers, unfamiliar patterns of classroom interactions, lack of knowledge of academic norms and conventions, inadequate learning support, difficulties in making friends with domestic students, and lack of sense of belonging, all these combining to affect Asian students' perceptions and levels of satisfaction with their learning experiences at the university. The study suggests that it is important that lecturers and host institutions are professionally responsible to equip Asian students with adequate knowledge of academic discourses and to help them transcend the culturally framed borders and subjectivities. To meet these challenges, it is important to review and adapt our pedagogical practices and to realign them to the needs of both local and international students.