A cross-cultural meta-analysis of how leader emotional intelligence influences subordinate task performance and organizational citizenship behavior

被引:92
作者
Miao, Chao [1 ]
Humphrey, Ronald H. [2 ]
Qian, Shanshan [3 ]
机构
[1] Salisbury Univ, Franklin P Perdue Sch Business, Dept Management & Mkt, Salisbury, MD 21801 USA
[2] Univ Lancaster, Management Sch, Dept Leadership & Management, Lancaster LA1 4YX, England
[3] Towson Univ, Coll Business & Econ, Dept Management, Towson, MD 21252 USA
关键词
Cross-culture; Emotional intelligence; Organizational citizenship behavior; Meta-analysis; Leadership; JOB-SATISFACTION; PSYCHOMETRIC PROPERTIES; MEMBER EXCHANGE; TRAIT; CONSEQUENCES; EMPATHY; VALUES; PERSONALITY; VALIDITY; EMPLOYEE;
D O I
10.1016/j.jwb.2018.01.003
中图分类号
F [经济];
学科分类号
02 ;
摘要
Global human resource managers need to understand which personality characteristics contribute to leadership effectiveness in different cultures for both selection and training purposes. This meta-analysis demonstrates that leaders' emotional intelligence (EI) demonstrates incremental validity and relative weight in predicting subordinates' task performance and organizational citizenship behavior (OCB) after controlling for the Big Five and cognitive ability. The relationship between leaders' El and subordinates' task performance is stronger in collectivistic, feminine, and high uncertainty avoidance cultures. The relationship between leaders' El and subordinates' OCB is stronger in high power distance, collectivistic, feminine, high uncertainty avoidance, long-term oriented, and restraint cultures.
引用
收藏
页码:463 / 474
页数:12
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