A Workflow-Mining-Based Approach to Knowledge Maintenance

被引：0

作者：

Li, Ming ^{[1
]}

Liu, Lu ^{[1
]}

Fan, Bei ^{[1
]}

机构：

[1] BeiHang Univ, Sch Econ & Management, Beijing, Peoples R China

来源：

2008 IEEE SYMPOSIUM ON ADVANCED MANAGEMENT OF INFORMATION FOR GLOBALIZED ENTERPRISES, PROCEEDINGS | 2008年

关键词：

management; workflow mining; knowledge repository; knowledge maintenance;

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

The quality of knowledge in the knowledge repository determines the effects of knowledge reusing and sharing. The control of the knowledge maintenance process is necessary. Workflow system has been used to support the control of knowledge maintenance process. However, it is difficult to create an appropriate knowledge maintenance process. In this paper, workflow mining is used to support the design of knowledge maintenance process. At first, the characteristics of knowledge maintenance process are discussed deeply. Then the workflow-mining-based knowledge maintenance approach including the novel knowledge maintenance process mining algorithm is proposed. Finally, the acquisition process for the lessons learned knowledge is used as a case study to illustrate the proposed approach.

引用

页码：66 / 70

页数：5

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