Factors determining the achievement of IS/IT benefits: an empirical study in the Slovak Republic

The concept of information and communication technologies includes technical, technological and methodological resources required for collection, processing and provision of information to all the stakeholders in the decision-making process - not just managers. Companies expect benefits from the implemented IS/IT. The benefit is associated with value creation and efficiency for the relevant entity, which represent the desired benefits for an enterprise. The aim of the survey was to explore the benefits achieved by using IS/IT affecting the competition among enterprises in the Slovak Republic (Central and Eastern Europe, member of the European Union, Visegrad Group) and influences determining their achievement. The main objective of the scientific discourse is to determine levels of significance of various external and internal influences on achieving benefits from the use of IS/IT, based on statistical analysis to identify which internal and external influences enter statistically significant models of the three most commonly achieved benefits affecting the competitiveness of companies.