How do I find an article? Insights from a Web usability study

被引:55
作者
Cockrell, BJ [1 ]
Jayne, EA [1 ]
机构
[1] Western Michigan Univ, Kalamazoo, MI 49008 USA
关键词
D O I
10.1016/S0099-1333(02)00279-3
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
This article reports on participants' success in performing a common task, that of finding an article. In a Web usability study, participants' search paths and comments revealed widespread confusion about the article-finding process and also pointed out weaknesses in our Web site. This information led to improvements in the site.
引用
收藏
页码:122 / 132
页数:11
相关论文
共 30 条
[1]  
[Anonymous], BUILDING SERVICE BAS
[2]  
[Anonymous], DESIGNING WEB INTERF
[3]  
Barker J., 1999, SERIALS REV, V25, P49
[4]   Usability testing of an academic library Web site: A case study [J].
Battleson, B ;
Booth, A ;
Weintrop, J .
JOURNAL OF ACADEMIC LIBRARIANSHIP, 2001, 27 (03) :188-198
[5]  
Bobay Julianne, 2001, USABILITY ASSESSMENT, P60
[6]  
BOLING E, 1997, CAUSE PREC SEM CAUSE
[7]  
CAMPBELL N, 2001, USABILITY ASSESSMENT
[8]   Usability testing: A case study [J].
Chisman, J ;
Diller, K ;
Walbridge, S .
COLLEGE & RESEARCH LIBRARIES, 1999, 60 (06) :552-569
[9]   Online catalogs from the users' perspective: The use of focus group interviews [J].
Connaway, LS ;
Johnson, DW ;
Searing, SE .
COLLEGE & RESEARCH LIBRARIES, 1997, 58 (05) :403-420
[10]  
COUPE J, 1993, RES STRATEGIES, V11, P188