Conceptualizations of user autonomy within the normative evaluation of dark patterns

被引:12
作者
Ahuja, Sanju [1 ]
Kumar, Jyoti [1 ]
机构
[1] Indian Inst Technol Delhi, Dept Design, New Delhi 110016, India
关键词
Dark patterns; Autonomy; Ethics; Persuasive design; Persuasive technology; SELF-DETERMINATION; CHOICE; DECISION;
D O I
10.1007/s10676-022-09672-9
中图分类号
B82 [伦理学(道德学)];
学科分类号
摘要
Dark patterns have received significant attention in literature as interface design practices which undermine users' autonomy by coercing, misleading or manipulating their decision making and behavior. Individual autonomy has been argued to be one of the normative lenses for the evaluation of dark patterns. However, theoretical perspectives on autonomy have not been sufficiently adapted in literature to identify the ethical concerns raised by dark patterns. The aim of this paper is to conceptualize user autonomy within the context of dark patterns. In this paper, we systematically review 151 dark patterns from 16 taxonomies to understand how dark patterns threaten users' autonomy. We demonstrate through this analysis that implications for autonomy arise along four dimensions, because autonomy itself can be understood as subsuming several distinguishable concepts. These are agency, freedom of choice, control and independence. We argue that an assessment of whether a design pattern qualifies as 'dark' should account for the sense in which autonomy is threatened, as individuals' rights and expectations of autonomy vary in various contexts and depend upon the interpretation of autonomy. This paper aims to contribute to the development of the normative lens of individual autonomy for the evaluation of dark patterns, as well as for persuasive design more broadly.
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页数:18
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