PSYCHOLOGICAL CONTRACT BREACH, ORGANIZATIONAL TRUST AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF HOTEL INDUSTRY IN TAIWAN

被引：0

作者：

Liu, Chu-Mei ^{[1
,2
]}

Huang, Chien-Jung ^{[3
]}

Huang, Kai-Ping ^{[4
]}

Chen, Kuang-Jung ^{[5
]}

机构：

[1] Tamkang Univ, Grad Inst, Tamsui, Taiwan

[2] Tamkang Univ, Dept Int Business, Tamsui, Taiwan

[3] Chihlee Inst Technol, Dept Mkt & Distribut Management, New Taipei, Taiwan

[4] Natl Yunlin Univ Sci & Technol, Dept Business Adm, Yunlin, Taiwan

[5] Chihlee Inst Technol, Dept Business Adm, New Taipei City, Taiwan

来源：

PAKISTAN JOURNAL OF STATISTICS | 2013年 / 29卷 / 05期

关键词：

Hotel industry; Psychological contract breach; Organizational trust; Organizational citizenship behavior; PERFORMANCE; OBLIGATIONS; COMMITMENT; LEADERSHIP; VIOLATION; MODERATOR; EXCHANGE;

D O I：

暂无

中图分类号：

O21 [概率论与数理统计]; C8 [统计学];

学科分类号：

020208 ; 070103 ; 0714 ;

摘要：

This study intended to explore the relationships among psychological contract breach, organizational trust, and organizational citizenship behavior (OCB) of the employees in hotel industry. Questionnaire survey was used and the findings are: Psychological contract breach has significant negative influence on organizational trust and OCB. Organizational trust has a significant positive effect on OCB, and organizational trust is a mediator.

引用

页码：635 / 648

页数：14

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