Making sense of sensemaking 1: Alternative persepectives

被引:382
作者
Klein, Gary [1 ]
Moon, Brian [1 ]
Hoffman, Robert R. [1 ]
机构
[1] Florida Inst Human & Machine Cognit, Pensacola, FL USA
关键词
D O I
10.1109/MIS.2006.75
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Sensemaking, which can be defined as the way people make sense out of their experience in the world, is a motivated, continuous effort to understand connections, which can be among people, places, and events, to anticipate their trajectories and act effectively. Sensemaking serves several functions such as it satisfies a need or drive to comprehend, or guides the exploration of information. Sensemaking helps to test and improve the plausibility of person's explanations and explain apparent anomalies. Sensemaking, which has become an umbrella term for efforts at building intelligent systems provides an empirical base that anchors the theoretical ruminations in concrete examples and findings. These findings serve as a rationale for questioning some assumptions that underlie the drive to make intelligent sensemaking systems.
引用
收藏
页码:70 / 73
页数:4
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