Factors Influencing the Adoption Intention of Artificial Intelligence for Public Engagement in Singapore

被引：6

作者：

Karippur, Nanda Kumar ^{[1
]}

Liang, Shaohong ^{[1
]}

Balaramachandran, Pushpa Rani ^{[1
]}

机构：

[1] SP Jain Sch Global Management, Singapore, Singapore

来源：

INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNMENT RESEARCH | 2020年 / 16卷 / 04期

关键词：

Artificial Intelligence; Digital Government; E-Government; Hedonic Motivation; Mobile Application; Public Engagement; Public Policy; Technology Adoption; INFORMATION-TECHNOLOGY; GOVERNMENT SERVICES; MOBILE BANKING; ACCEPTANCE; CONSUMERS; CITIZENS; FEEDBACK; MODEL; TRUST;

D O I：

10.4018/IJEGR.2020100105

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

This study aims at examining the key factors influencing the adoption intention of artificial intelligence (AI)-enabled mobile application for public engagement. Digital technologies such as AI provide the opportunity for public agencies to be inclusive and invite citizens to participate in shaping and reshaping the future of public policies and methods of governance. The authors test the proposed research model and results highlight the significant roles of collaboration, hedonic motivation, reliability, and degree of app savviness in the adoption intention of AI application for public engagement. The article reports valuable insights and relevant implications for public agencies, service providers and researchers.

引用

页码：73 / 93

页数：21

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