Building a Dialogical Interface: A Contribution of Ergonomic Work Analysis to the Design Process

被引：0

作者：

Lipovaya, Viktoriya ^{[1
]}

Duarte, Francisco ^{[1
]}

Lima, Francisco ^{[2
]}

Beguin, Pascal ^{[3
]}

机构：

[1] Univ Fed Rio de Janeiro, COPPE UFRJ, Engn Program, BP 68507, BR-21945970 Rio De Janeiro, RJ, Brazil

[2] Univ Fed Minas Gerais, Sch Engn, Ave Pres Antonio Carlos 6627, BR-31270901 Belo Horizonte, MG, Brazil

[3] Univ Lumiere Lyon 2, Ctr Max Weber, UMR 5283, 86 Rue Pasteur, F-69007 Lyon, France

来源：

PROCEEDINGS OF THE 20TH CONGRESS OF THE INTERNATIONAL ERGONOMICS ASSOCIATION (IEA 2018), VOL VII: ERGONOMICS IN DESIGN, DESIGN FOR ALL, ACTIVITY THEORIES FOR WORK ANALYSIS AND DESIGN, AFFECTIVE DESIGN | 2019年 / 824卷

关键词：

Work activity; Project design; Dialogical interface;

D O I：

10.1007/978-3-319-96071-5_183

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

This article aims to present the activity as an interface amongst different actors in a project process. As based on the ergonomic intervention in a university restaurant, the kitchen assistants' activity at the meal serving counter is presented as an interface among nutritionists, managers and operators of this food supply system. Building this interface in the re-evaluation meetings of this project aimed to support the dialog amongst heterogeneous actors, thus allowing for the transformation of this system and the improvement of the work conditions for the kitchen assistants.

引用

页码：1773 / 1781

页数：9

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