Architects need environmental feedback

The role of environmental feedback within architects' offices is examined as a fundamental ingredient of sustainability. Three case study buildings are examined using a feedback exercise encompassing the whole building process from early key design decisions to occupation. Results show that sometimes design decisions are taken for aesthetic reasons without certainty on their environmental impact. Improvements are possible especially in energy consumption, glare, the usability of controls, the communication of strategies and comfort conditions. The architects report the feedback lessons relevant for their work. A systematic approach to project feedback is proposed with emphasis in feeding forward to new projects and recording decision-making. To close the information loop, briefs need explicitly to mention performance targets for energy use, management expectations, control requirements and to promote feedback itself.