CUSTOM MANAFACTURING OF FURNITURE IN CONTEXT OF GLOBALIZATION AND QUALITY MANAGEMENT

The article deals with the issue of process quality management in custom manufacturing of furniture in context of globalization. Globalization trends in design have caused a steady increase of competition in the market of furniture which is manifested by rising individualism of customers. The solution of this problem is a custom manufacturing in the furniture industry, because of the production of less quantity of product types in different variants according of customers' requirements. Custom manufacturing products are more expensive than products of mass production, because these are atypical products manufactured to meet specific requirements and customer wishes. Competitive company is one that can produce faster, cheaper with better quality. This intensified process of the world globalization is related in the large extend the enterprises of custom manufacturing, too. These companies cannot compete with large enterprises in the area of prices but their priority should be the quality for the acceptable price and creation of the relationships with customers which can be achieved by orientation on the effective quality management based on process approach. The aim of the presented paper was to propose a model for implementation of system of management quality in to the furniture companies which works on the principle of custom manufacturing. The model is based on the single customers' requirements and respects the partial utilization of elements of the mass production. The aspect of mass production in the model is based on the use of methods of measurement and evaluation of processes performance in management quality what is benefit for the custom company not only in the area of quality but in the whole efficiency. It is expected that implementation of the proposed model into practice