Gearing total quality into small- and medium-sized hotels in North Cyprus

被引:8
作者
Arasli, H
机构
关键词
D O I
10.1111/1540-627X.00062
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
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页码:350 / 359
页数:10
相关论文
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