Organizational Citizenship Behavior and Performance A Meta-Analysis of Group-Level Research

被引：117

作者：

Nielsen, Tjai M. ^{[1
]}

Hrivnak, George A.

Shaw, Megan ^{[2
]}

机构：

[1] George Washington Univ, Dept Management, Sch Business, Washington, DC 20052 USA

[2] George Washington Univ, IO Psychol, Washington, DC 20052 USA

来源：

SMALL GROUP RESEARCH | 2009年 / 40卷 / 05期

关键词：

organizational citizenship behavior; team performance; work teams; groups; group performance; contextual behavior; meta-analysis; TEAM EFFECTIVENESS; EMPLOYEE SATISFACTION; RELATIONSHIP CONFLICT; JOB-SATISFACTION; TASK-PERFORMANCE; HELPING-BEHAVIOR; WORK GROUPS; UNIT-LEVEL; OCB; INTERDEPENDENCE;

D O I：

10.1177/1046496409339630

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

Most of the research on the relationship between organizational citizenship behavior (OCB) and performance has been conducted at the individual level. During the past 10 years, however, group-level research on that relationship has begun to appear. This article meta-analytically reviews 38 independent samples (N = 3,097) in which the relationship between OCB and performance was studied at the group level. The analyses in this study suggest a positive overall relationship between OCB and performance (rho =.29), as well as the presence of several moderating variables. The theoretical implications of these findings are discussed, and some suggestions for future research are offered.

引用

页码：555 / 577

页数：23

共 91 条

[71] PODSAKOFF PM, 1994, J MARKETING RES, V31, P351
[72] Common method biases in behavioral research: A critical review of the literature and recommended remedies
Podsakoff, PM
MacKenzie, SB
Lee, JY
Podsakoff, NP
[J]. JOURNAL OF APPLIED PSYCHOLOGY, 2003, 88 (05) : 879 - 903
[73] Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research
Podsakoff, PM
MacKenzie, SB
Paine, JB
Bachrach, DG
[J]. JOURNAL OF MANAGEMENT, 2000, 26 (03) : 513 - 563
[74] Transformational leader behaviors and substitutes for leadership as determinants of employee satisfaction, commitment, trust, and organizational citizenship behaviors
Podsakoff, PM
MacKenzie, SB
Bommer, WH
[J]. JOURNAL OF MANAGEMENT, 1996, 22 (02) : 259 - 298
[75] Organisational citizenship behaviours and effectiveness: an empirical study in two small insurance companies
Rego, Armenio
Cunha, Miguel Pina E.
[J]. SERVICE INDUSTRIES JOURNAL, 2008, 28 (04) : 541 - 554
[76] RICHARDSON HA, 2001, DISS ABSTR INT, V62, P229
[77] Roethlisberger F.J., 1964, MANAGEMENT WORKER
[78] Rousseau D.M., 1985, RES ORGAN BEHAV, P1
[79] Levels of measurement and analysis issues in organizational citizenship behaviour research
Schnake, ME
Dumler, MP
[J]. JOURNAL OF OCCUPATIONAL AND ORGANIZATIONAL PSYCHOLOGY, 2003, 76 : 283 - 301
[80] SEPULVEDAMARTIN.CJ, 2001, DISS ABSTR INT, V62, P111

← 1 2 3 4 5 6 7 8 9 10 →