Nudging users towards better security decisions in password creation using whitebox-based multidimensional visualisations

被引:18
作者
Hartwig, Katrin [1 ]
Reuter, Christian [1 ]
机构
[1] Tech Univ Darmstadt, Sci & Technol Peace & Secur PEASEC, Pankratiusstr 2, D-64289 Darmstadt, Germany
关键词
Nudging; whitebox; usable security; personalisation; passwords;
D O I
10.1080/0144929X.2021.1876167
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
Nudging users to keep them secure online has become a growing research field in cybersecurity. While existing approaches are mainly blackbox based, showing aggregated visualisations as one-size-fits-all nudges, personalisation turned out promising to enhance the efficacy of nudges within the high variance of users and contexts. This article presents a disaggregated whitebox-based visualisation of critical information as a novel nudge. By segmenting users according to their decision-making and information processing styles, we investigate if the novel nudge is more effective for specific users than a common black-box nudge. Based on existing literature about critical factors in password security, we designed a dynamic radar chart and parallel coordinates as disaggregated visualisations. We evaluated the short-term effectiveness and users' perception of the nudges in a think-aloud prestudy and a representative online evaluation (N=1.012). Our findings suggest that dynamic radar charts present a moderately effective nudge towards stronger passwords regarding short-term efficacy and are appreciated particularly by players of role-playing games.
引用
收藏
页码:1357 / 1380
页数:24
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