共 111 条
The role of HR practices in developing employee resilience: a case study from the Pakistani telecommunications sector
被引:42
作者:
Khan, Zaheer
[1
]
Rao-Nicholson, Rekha
[2
]
Akhtar, Pervaiz
[3
]
Tarba, Shlomo Y.
[4
]
Ahammad, Mohammad F.
[5
]
Vorley, Tim
[6
]
机构:
[1] Univ Kent, Kent Business Sch, Canterbury, Kent, England
[2] Newcastle Univ London, London, England
[3] Univ Hull, Fac Business Law & Polit, Management Syst & Logist Inst, Kingston Upon Hull, N Humberside, England
[4] Univ Birmingham, Business Sch, Birmingham, W Midlands, England
[5] Univ Leeds, Leeds Univ Business Sch, Leeds, W Yorkshire, England
[6] Univ Sheffield, Sheffield Univ Management Sch, Sheffield, S Yorkshire, England
关键词:
HR practices;
resilience;
Pakistan;
emerging economies;
telecommunications sector;
PERFORMANCE WORK SYSTEMS;
HUMAN-RESOURCE MANAGEMENT;
HIGH INVOLVEMENT MANAGEMENT;
ORGANIZATIONAL PERFORMANCE;
JOB-SATISFACTION;
IMPACT;
ENGAGEMENT;
ATTITUDES;
DESIGN;
METAANALYSIS;
D O I:
10.1080/09585192.2017.1316759
中图分类号:
C93 [管理学];
学科分类号:
12 ;
1201 ;
1202 ;
120202 ;
摘要:
There has been increasing interest in understanding the factors that contribute to the development of employee resilience. Despite such interest, there is a dearth of research examining the contributory role played by HR practices in enhancing employee resilience. Looking at the context of Pakistan's telecommunications sector and deploying a qualitative methodology, this paper examines the impact of HR practices on employee resilience. The findings indicate that four key areas of HR practices - job design, information sharing and flow within an organisation, employee benefits (monetary as well as non-monetary), and employee development opportunities - enable the development of employee resilience. Consequently, the effective implementation of HR practices in these areas has been the key factor for the development of employee resilience.
引用
收藏
页码:1342 / 1369
页数:28
相关论文