The Impact of Enterprise Resource Planning Systems on the Efficiency of Taiwanese Firms

被引：1
作者：
Tsai, Bi-Huei [1 ]
机构：
[1] Natl Chiao Tung Univ, Dept Management Sci, Hsinchu, Taiwan
来源：
2008 IEEE ASIA-PACIFIC SERVICES COMPUTING CONFERENCE, VOLS 1-3, PROCEEDINGS | 2008年
关键词：
Enterprise resource planning; ERP; Data envelopment; DEA; Efficiency;
D O I：
10.1109/APSCC.2008.251
中图分类号：
TP3 [计算技术、计算机技术];
学科分类号：
0812 ;
摘要：
This paper seeks to ascertain how the turnover factors, vender features and industrial characteristics improve the firm efficiency under enterprise resources planning (ERP) systems. A comparison of DEA efficiency score is conducted between pre-ERP and post-ERP phases based on 59 Taiwanese firms which implement ERP from 1998 to 2003. ERP adopters are found to reduce their turnover days of account receivables or inventories, and prolong turnover days of unpaid accounts permitted by their suppliers, thus causing a substantial efficiency elevation after ERP implementation. In addition, this article captures the greater efficiency advance based upon leading vendor packages. This suggests that the rapid efficiency growth under ERP formula is closely connected with the consulting supports of leading vendors. Furthermore, the electronics industry performs better than non-electronics Industry after ERP installation, which implies "electronics firms' more reliance on such ERP mechanisms" to effectively integrate resources, and as a result enhance performance.
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页码：1441 / 1446
页数：6
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