Emerging from disruptions and ambiguities: Understanding local government innovative responses during the challenges of the COVID-19 pandemic

被引:1
作者
Keyes, Laura [1 ]
Jang, Hee Soun [1 ]
Dicke, Lisa [1 ]
Shi, Yu [1 ,2 ]
机构
[1] Univ North Texas, Coll Hlth & Publ Serv, Dept Publ Adm, Denton, TX USA
[2] Univ North Texas, Coll Hlth & Publ Serv, Dept Publ Adm, 1155 Union Circle, Denton, TX 76203 USA
来源
CHINESE PUBLIC ADMINISTRATION REVIEW | 2022年 / 13卷 / 04期
关键词
COVID-19; pandemic; crisis management; DAIC model (disruption; ambiguities; innovations; challenges); homeless; local government responses; CRISIS RESPONSE; COLLABORATION; MANAGEMENT; SEARCH;
D O I
10.1177/15396754221115803
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
This article investigates the utility of an integrated approach which combines the Incident Command System (ICS) model and the Disruption-Ambiguity-Innovation-Challenge model, for understanding local government homeless service responses during the COVID-19 pandemic. A case study in the City of Dallas, Texas is used to understand how three functional areas of the ICS (authority, operations, and finances), were influential in creating disruptions, ambiguities, innovations, and challenges for local government and its nonprofit partners. By using an integrated approach, we identify challenges, learning outcomes, and action strategies useful for consideration for local governments' strategies for crisis management.
引用
收藏
页码:252 / 261
页数:10
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