An Emotion Recognition System for monitoring Shopping Experience

被引：10
|
作者：
Ceccacci, S. [1 ]
Generosi, A. [1 ]
Giraldi, L. [1 ]
Mengoni, M. [1 ]
机构：
[1] Univ Politecn Marche, Dept DIISM, Via Brecce Bianche, Ancona, Italy
来源：
11TH ACM INTERNATIONAL CONFERENCE ON PERVASIVE TECHNOLOGIES RELATED TO ASSISTIVE ENVIRONMENTS (PETRA 2018) | 2018年
关键词：
Emotion Tracking; Emotion Analysis; Customer Experience; Shopping Experience;
D O I：
10.1145/3197768.3201518
中图分类号：
TP301 [理论、方法];
学科分类号：
081202 ;
摘要：
The present work introduces an emotional tracking system to monitor Shopping Experience at different touchpoints in a store, based on the elaboration of the information extracted from biometric data and facial expressions. Preliminary tests suggest that the proposed system can be effectively used in a retail context.
引用
收藏
页码：102 / 103
页数：2
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