Patient understanding of medical jargon: A survey study of US medical students

被引:29
作者
LeBlanc, Thomas W. [1 ]
Hesson, Ashley [2 ]
Williams, Andrew [2 ]
Feudtner, Chris [3 ]
Holmes-Rovner, Margaret [4 ,5 ]
Williamson, Lillie D. [6 ]
Ubel, Peter A. [6 ]
机构
[1] Duke Univ, Sch Med, Dept Med, Durham, NC 27706 USA
[2] Michigan State Univ, Coll Human Med, E Lansing, MI 48824 USA
[3] Childrens Hosp Philadelphia, Pediat Adv Care Team, Philadelphia, PA 19104 USA
[4] Michigan State Univ, Coll Human Med, Ctr Eth, E Lansing, MI 48824 USA
[5] Michigan State Univ, Coll Human Med, Dept Med, E Lansing, MI 48824 USA
[6] Duke Univ, Fuqua Sch Business, Durham, NC 27706 USA
关键词
Communication; Jargon; Comprehension; Medical education; COMMUNICATION; EXPECTATIONS; DOCTOR; WEB;
D O I
10.1016/j.pec.2014.01.014
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
Objective: With increasing exposure, medical students may forget that technical jargon is unfamiliar to laypeople. To investigate this possibility, authors assessed student perceptions of patient understanding across different years in medical school. Methods: 533 students at 4 U.S. medical schools rated the proportion of patients likely to understand each of twenty-one different jargon terms. Students were either in the first month of their first year, the middle of their first year, or the middle of their fourth year of medical school. Results: Fourth-year students were slightly more pessimistic about patients' understanding compared to new first-year students (mean percent understanding of 55.1% vs. 58.6%, p = 0.004). Students both over- and under-estimated patient understanding of specific words compared to published estimates. In a multivariate model, other factors did not explain these differences. Conclusion: Students do not generally presume that patients understand medical jargon. In many cases they actually underestimate patients' understanding, and these estimates may become more pessimistic longitudinally. Jargon use in communication with patients does not appear to stem from unrealistic presumptions about patients' understanding or from desensitization to jargon during medical school. Practice implications: Training about patient knowledge of medical jargon may be a useful addition to communication skills curricula. (C) 2014 Elsevier Ireland Ltd. All rights reserved.
引用
收藏
页码:238 / 242
页数:5
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