Governance in the information age: building e-government in Hong Kong

被引:15
作者
Holliday, I [1 ]
Kwok, RCW [1 ]
机构
[1] City Univ Hong Kong, Dept Publ & Social Adm, Kowloon, Hong Kong, Peoples R China
关键词
e-government; electronic services; delivery governance; G2B; G2C; G2G; Hong Kong; information age;
D O I
10.1177/146144804044334
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
The article reviews the literatures on e-government and governance reform, and engages in detailed analysis of e-government initiatives and parallel policy changes undertaken in Hong Kong, which is currently an acknowledged leader in the fie Id. It finds that the Hong Kong government has made considerable progress in developing online service delivery, notably for the business sector, but that wider governance changes are limited. The article holds that to succeed in addressing the challenges of the information age, the Hong Kong government needs to adopt a broader strategy that goes beyond service delivery to encompass citizen engagement and participation.
引用
收藏
页码:549 / 570
页数:22
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