Enhancing theory development in the domain of relationship marketing: how to avoid the danger of getting stuck in the middle

被引:29
作者
Brodie, Roderick J. [1 ]
机构
[1] Univ Auckland, Dept Mkt, Auckland, New Zealand
关键词
Empirical research; Relationship marketing; Theoretical contribution; Marketing practice; Theorizing; Mid-range theory; SERVICE-DOMINANT LOGIC;
D O I
10.1108/JSM-05-2016-0179
中图分类号
F [经济];
学科分类号
02 ;
摘要
Purpose - This study aims to explore how relationship marketing can sustain the position as a major domain for academic research and avoid premature stagnation. Design/methodology/approach - The paper outlines a process in which theory informs empirical research and practice, and at the same time, where practice informs empirical research and theory. This requires giving attention to the process of theorizing itself, rather than treating theory as an outcome. To facilitate this outcome, mid-range theorizing needs to be embedded in the processes. Findings - The application of mid-range theorizing processes is illustrated. Examples are provided to show how a broader "transcending" relational network perspective informs empirical research, and to illustrate how marketing practice can be used to inform empirical research and theoretical knowledge. Originality/value - New thinking is provided about enhancing theory development to ensure relationship marketing remains a major domain for research.
引用
收藏
页码:20 / 23
页数:4
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