The impact of imitation on Chinese social commerce buyers ' purchase behavior: The moderating role of uncertainty

被引:48
作者
Chen, Xiayu [1 ]
Li, Yanrui [1 ]
Davison, Robert M. [2 ]
Liu, Yezheng [1 ]
机构
[1] Hefei Univ Technol, Sch Management, Hefei 230009, Anhui, Peoples R China
[2] City Univ Hong Kong, Dept Informat Syst, Kowloon, 83 Tat Chee Ave, Hong Kong, Peoples R China
基金
中国国家自然科学基金;
关键词
Social commerce; Imitation; Uncertainty; Purchase intention; Purchase behavior; PRODUCT FIT UNCERTAINTY; HERD BEHAVIOR; ADOPTION; INFORMATION; INTENTION; MARKETS; QUALITY; DECISION; INTERNET; COMMON;
D O I
10.1016/j.ijinfomgt.2020.102262
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
The purpose of this study is to explore how buyers' imitation of others' online behavior is positively associated with purchase behavior. In addition, we consider the moderating role that product uncertainty, seller uncertainty and product fit uncertainty play in the relationship between imitation and purchase behavior. Users in China who have purchase experience on Xiaohongshu were chosen to test the hypotheses. Finally, longitudinal data from 282 respondents was collected. The findings show that imitation has a positive impact on purchase intention. Purchase intention positively affects actual purchase behavior. Product uncertainty and product fit uncertainty positively moderate the relationship between imitation and purchase intention. But seller uncertainty doesn't moderate the relationship between imitation and purchase intention. Both theoretical and practical contributions are also considered.
引用
收藏
页数:11
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