If it's fair, I'll share: The effect of perceived knowledge validation justice on contributions to an organizational knowledge repository

被引:19
作者
Fadel, Kelly J. [1 ]
Durcikova, Alexandra [2 ]
机构
[1] Utah State Univ, Jon M Huntsman Sch Business, Dept MIS, Logan, UT 84322 USA
[2] Univ Oklahoma, Price Coll Business, Dept MIS, Norman, OK 73019 USA
关键词
Knowledge management; Knowledge sharing; Knowledge repository; Validation; Organizational justice; Fairness theory; PROCEDURAL FAIRNESS; APPLICANTS REACTIONS; MCLEAN MODEL; MANAGEMENT; SYSTEMS; CITIZENSHIP; PERCEPTIONS; EXPLANATIONS; FOUNDATIONS; MECHANISMS;
D O I
10.1016/j.im.2014.03.008
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The organizational value of an electronic knowledge repository depends on the degree to which it offers high quality knowledge to its users. Validation procedures are implemented to monitor and ensure the quality of submitted content. However, if perceived as unreasonable or unfair, validation can have the unintended effect of discouraging employee contributions. Drawing on organizational justice and fairness literatures, we show that both quality perceptions and contribution behaviors are positively influenced by perceived procedural justice of validation, which, in turn, is influenced by perceived informational and interpersonal justice. Implications for organizational knowledge management research and practice are discussed. (C) 2014 Elsevier B.V. All rights reserved.
引用
收藏
页码:511 / 519
页数:9
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