Digitalization in banking sector: the role of intrinsic motivation

被引：22

作者：

Bastari, Ary ^{[1
]}

Eliyana, Anis ^{[2
]}

Syabarrudin, Agus ^{[3
]}

Arief, Zainal ^{[4
]}

Emur, Alvin Permana ^{[5
]}

机构：

[1] Univ Negeri Jakarta, Bank Kalsel, Banjarmasin, Indonesia

[2] Univ Airlangga, Surabaya, Indonesia

[3] Univ Lambung Mangkurat, Bank Kalsel, Banjarmasin, Indonesia

[4] Univ 17 Agustus 1945, PT Usaha Mulia Digital Indonesia PT UMDI, North Jakarta, Indonesia

[5] PT Usaha Mulia Digital Indonesia PT UMDI, South Jakarta, Indonesia

来源：

HELIYON | 2020年 / 6卷 / 12期

关键词：

Intrinsic motivation; Perceived ease of use; Perceived usefulness; Intention to use; Technology acceptance model; Quality job; Broadband access; TECHNOLOGY ACCEPTANCE MODEL; COVARIANCE STRUCTURE-ANALYSIS; SELF-DETERMINATION THEORY; PERCEIVED ENJOYMENT; USER ACCEPTANCE; INFORMATION-TECHNOLOGY; TEST STATISTICS; ADOPTION; EASE; MEDIATION;

D O I：

10.1016/j.heliyon.2020.e05801

中图分类号：

O [数理科学和化学]; P [天文学、地球科学]; Q [生物科学]; N [自然科学总论];

学科分类号：

07 ; 0710 ; 09 ;

摘要：

The focus of this work is to test the roles of intrinsic motivation for Bank Kalsel employees regarding the use of applications and websites for task completion and performance evaluation through the TAM approach. A total of 375 staffs throughout Bank Kalsel branch offices were used as respondents in this study. Data obtained from this study were examined using the Structural Equation Modelling (SEM) by LISREL 8.8 software. The results show that intrinsic motivation, perceived ease of use, and perceived usefulness are proven to have a direct effect on the intention to use the web and applications available in the process of digitalization at Bank Kalsel. In addition, the indirect impact of the proposed model is also studied, the findings are perceived ease of use and perceived usefulness found to completely mediate the relationship.

引用

页数：12

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