The effectiveness of controlled interventions on employees' burnout: A meta-analysis

被引:93
作者
Maricutoiu, Laurentiu P. [1 ]
Sava, Florin A. [1 ]
Butta, Oana [1 ]
机构
[1] West Univ Timisoara, Dept Psychol, 4 Vasile Parvan Blvd,Room 504, Timisoara 300223, Romania
关键词
effectiveness; burnout; stress; meta-analysis; systematic review; cognitive-behavioural therapy; interpersonal skills; REDUCING BURNOUT; OCCUPATIONAL STRESS; CONTROLLED-TRIAL; SUPPORT GROUPS; SELF-EFFICACY; CARE; WORK; PROGRAM; EDUCATION; STAFF;
D O I
10.1111/joop.12099
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
The aim of this paper is to assess the effectiveness of controlled interventions on reducing employees' burnout. Peer-reviewed published papers included in online databases, as well as papers identified in previous reviews, were considered for selection into the meta-analysis. Keywords entered were burnout and intervention, exhaustion and intervention, cynicism and intervention, and depersonalization and intervention. Inclusion criteria for the studies were (1) to include a burnout measure as a primary or a secondary outcome; (2) to include a comparison control group; and (3) available/sufficient data to calculate the d Cohen effect sizes. Using a random-effects model, we found small overall effect sizes for general level of burnout (d=.22, p<.05, k=13, overall N control=741, overall N intervention=747) and exhaustion (d=.17, p<.01, k=34, overall N control=1,120, overall N intervention=1,215), and statistically not significant effects for depersonalization (d=.04, p>.05, k=31, overall N control=895, overall N intervention=888) and personal accomplishment (d=-.02, p>.05, k=29, overall N control=806, overall N intervention=817). Similar effects were also found at follow-up, suggesting modest but lasting effects of interventions in reducing burnout. Yet, new more tailored strategies to reduce burnout are needed to improve the effects of the interventions.
引用
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页码:1 / 27
页数:27
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