Perceptions of intellectual capital held by the supervisors of nursing divisions in hospitals in Taiwan

被引：9

作者：

Chang, Hsin-Yuan ^{[1
]}

Wu, Ming-Yu ^{[2
]}

Sheu, Dwan-Fang ^{[3
]}

机构：

[1] Takming Univ Sci & Technol, Dept Chains & Franchising Management, Taipei, Taiwan

[2] Chinese Culture Univ, Inst Int Business Adm, New Taipei, Taiwan

[3] Takming Univ Sci & Technol, Dept Logist Management, Taipei, Taiwan

来源：

MANAGEMENT DECISION | 2014年 / 52卷 / 06期

关键词：

Decision making; Intellectual capital; Nursing; Taiwan; Hospitals; Fuzzy Delphi method; ANALYTIC HIERARCHY PROCESS; PERFORMANCE; MANAGEMENT; DELPHI; KNOWLEDGE; SYSTEM;

D O I：

10.1108/MD-07-2013-0371

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Purpose - The purpose of this paper is to explore how the nursing division supervisors at hospitals perceive intellectual capital (IC) and identify the relative importance of IC factors. Design/methodology/approach - Using literature review combined with experts' viewpoints, IC is divided into four main structures and adopted them as the measurement criteria. A set of criteria that measure the hospital nursing division's IC was established using the Fuzzy Delphi Method, by the expert questionnaire given out to nursing division supervisors at large-scale teaching hospitals. Findings - The research results will hopefully help the management of medical institutions make decisions and input more resources in the "structural capital" perspective of their respective nursing divisions. Originality/value - Hospitals in Taiwan may improve in performance and medical services quality.

引用

页码：1101 / 1115

页数：15

共 57 条

[1] The value relevance of intangibles: The case of software capitalization [J].

Aboody, D ;

Lev, B .

JOURNAL OF ACCOUNTING RESEARCH, 1998, 36 :161-191

[2] The measurement, use, and development of intellectual capital to increase public sector productivity [J].

Agor, WH .

PUBLIC PERSONNEL MANAGEMENT, 1997, 26 (02) :175-186

[3]

[Anonymous], 2000, MANAG ACCOUNT

[4]

[Anonymous], GROUP DECISION MARKI

[5]

[Anonymous], INTANGIBLES MANAGEME

[6]

[Anonymous], 2002, The Delphi Method

[7]

[Anonymous], GROUP DECIS NEGOTIAT

[8] Valuing investments in intellectual capital [J].

Bassi, LJ ;

Van Buren, ME .

INTERNATIONAL JOURNAL OF TECHNOLOGY MANAGEMENT, 1999, 18 (5-8) :414-432

[9] Managing organizational knowledge by diagnosing intellectual capital: framing and advancing the state of the field [J].

Bontis, N .

INTERNATIONAL JOURNAL OF TECHNOLOGY MANAGEMENT, 1999, 18 (5-8) :433-462

[10]

Bontis N., 1996, BUS QUART, V60, P40

← 1 2 3 4 5 6 →