Matte matters: when matte packaging increases perceptions of food naturalness

被引:34
作者
Marckhgott, Eva [1 ]
Kamleitner, Bernadette [1 ]
机构
[1] Vienna Univ Econ & Business WU, Welthandelspl 1, A-1020 Vienna, Austria
关键词
Packaging; Matte surface; Glossy package; External cue; Perceived naturalness; Tastiness; CONSUMER PERCEPTIONS; PRODUCT; QUALITY; CLAIMS; IMAGE; LIGHT; PRICE; TASTE; SHAPE;
D O I
10.1007/s11002-019-09488-6
中图分类号
F [经济];
学科分类号
02 ;
摘要
Matte surfaces, that is, those that are dull or lusterless not glossy and shiny, are a current trend in packaging. But does packaging surface affect what consumers think about the product inside it? We focus on consumers' perception of packaged food products at the point of sale. Using three experiments, we show that food in matte packaging can be perceived as more natural. Notably, the effect of matte packaging only holds for rather artificial products. When matte packaging increases perceptions of product naturalness, consumers also expect the product to be tastier and are more likely to buy it.
引用
收藏
页码:167 / 178
页数:12
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