Why is quality assurance so difficult? A review of issues in quality assurance over the last decade

被引:6
作者
Brown, RW [1 ]
机构
[1] Royal Melbourne Hosp, Sect Phys, Parkville, Vic 3050, Australia
关键词
clinical practice; information technology; performance measurement; quality assurance;
D O I
10.1046/j.1445-5994.2002.00240.x
中图分类号
R5 [内科学];
学科分类号
1002 ; 100201 ;
摘要
The quality assurance movement has been unable to produce major improvements in the realm of clinical practice because of an inability to make satisfactory measurements of process and/or outcome, together with the intrinsic difficulties associated with producing change. Progress in both these areas is likely to be slow. Improvements in the quality of care occurring as a result of the introduction of information technology into clinical practice may be seen more quickly.
引用
收藏
页码:331 / 337
页数:7
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