Insights into the interrelationship between the design process and user practice: a case study on user engagement in a platform for professional learning

被引:4
作者
Tomitsch, Martin [1 ]
Janssen, Anna [2 ]
Curwood, Jen Scott [3 ]
Thomson, Kate [4 ]
机构
[1] Univ Sydney, Sch Architecture Design & Planning, Sydney, NSW, Australia
[2] Univ Sydney, Sydney Sch Hlth Sci, Res Implementat Sci & EHlth Grp, Sydney, NSW, Australia
[3] Univ Sydney, Sydney Sch Educ & Social Work, Fac Arts & Social Sci, Sydney, NSW, Australia
[4] Univ Sydney, Sydney Sch Hlth Sci, Work Integrated Learning, Sydney, NSW, Australia
关键词
Professional learning; professional development; online tools; user-centred design; user interface design; practice-related factors; user environment; EDUCATION; EXPERIENCE; FEEDBACK; MODEL;
D O I
10.1080/17517575.2020.1856416
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This article reports on a study of an online system for supporting professional learning within higher education. The system was developed through an iterative user-centred design process to ensure that it supported the needs of academics. Results indicated there were a number of practice-related factors that emerged from within the user's environment that triggered micro challenges at the user level and macro challenges at the organisational level. The article offers two considerations for capturing practice-related barriers in complex environments. These considerations are: engaging a multidisciplinary team and designing online tools to be flexible to respond to complex environmental factors.
引用
收藏
页码:1546 / 1561
页数:16
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