Understanding sustainability behaviour: The relationship between information acquisition, proactivity and performance

被引:62
作者
Garay, Lillis [1 ]
Font, Xavier [2 ]
Pereira-Moliner, Jorge [3 ]
机构
[1] Univ Oberta Catalunya, Econ & Management Dept, Av Tibidabo,39, Barcelona 08035, Spain
[2] Univ Surrey, Fac Arts & Social Sci, Sch Hosp & Tourism Management, Guildford GU2 7XH, Surrey, England
[3] Univ Alicante, Business Management Dept, Ap Correos 99, Alicante 03080, Spain
关键词
Sustainability information; Absorptive capacity; Sustainability motivations; Sustainability practices; Sustainability performance; Small firms; CORPORATE SOCIAL-RESPONSIBILITY; ABSORPTIVE-CAPACITY; KNOWLEDGE ACQUISITION; SMALL BUSINESSES; SMALL FIRMS; TOURISM; INNOVATION; MANAGEMENT; SMES; ENVIRONMENT;
D O I
10.1016/j.tourman.2016.12.017
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
We use the concept of absorptive capacity to better understand the relationship between sustainability information acquisition, proactivity and performance. A quantitative analysis of a survey of 408 tourism enterprises in Catalonia (Spain) shows that: i) growth-oriented motivations are related to communication with industry-related sources, and to individual and informal channels, while lifestyle motivations are related to communication with other stakeholders; ii) sustainability implementation is related to communication with other stakeholders, to the use of collective and formal channels, and to the perceived usefulness of information; and iii) sustainability performance is related to the introduction of environmental and economic practices, to the use of both industry and broader sources of information, and to the perceived usefulness of information. We suggest that sustainability training and education may be more successful in achieving behaviour change when they are adapted to the absorptive capacity and learning styles of their target audiences. (C) 2017 Elsevier Ltd. All rights reserved.
引用
收藏
页码:418 / 429
页数:12
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