共 47 条
[1]
*ADV COMM DIST AW, 1998, ANN REP, P9
[2]
Alimo-Metcalfe B, 1994, Health Serv J, V104, P22
[3]
[Anonymous], HARVARD BUSINESS SEP
[4]
[Anonymous], J QUALITY MANAGEMENT
[5]
[Anonymous], TQM MAGAZINE
[6]
[Anonymous], INT J HUMAN RESOURCE
[7]
BECHAM L, 1994, BRIT MED J, V308, P1106
[8]
Berwick D M, 1995, Qual Manag Health Care, V4, P27
[9]
Bourne S, 1981, Br Med J (Clin Res Ed), V282, P1005
[10]
BOURNE S, 1979, BMJ MAR, P638