Women's jobs, men's jobs: Sex segregation and emotional Labor

被引：270
作者：
Guy, ME [1 ]
Newman, MA
机构：
[1] Florida State Univ, Askew Sch Publ Adm & Policy, Tallahassee, FL 32306 USA
[2] Univ Illinois, Dept Publ Adm, Springfield, IL USA
来源：
PUBLIC ADMINISTRATION REVIEW | 2004年 / 64卷 / 03期
关键词：
D O I：
10.1111/j.1540-6210.2004.00373.x
中图分类号：
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要：
Job segregation-the tendency for men and women to work in different occupations-is often cited as the reason that women's wages lag men's. But this begs the question: What Is it about women's jobs that causes them to pay less? We argue that emotional labor offers the missing link in the explanation. Tasks that require the emotive work thought natural for women, such as caring, negotiating, empathizing, smoothing troubled relationships, and working behind the scenes to enable cooperation, are required components of many women's jobs. Excluded from job descriptions and performance evaluations, the work is invisible and uncompensated. Public service relies heavily on such skills yet civil service systems, which ore designed on the assumptions of a bygone era, fail to acknowledge and compensate emotional labor.
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收藏
页码：289 / 298
页数：10
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