Towards a New Model Exploring the Effect of the Human Factor in Lean Management

被引：2

作者：

Resta, Barbara ^{[1
]}

Gaiardelli, Paolo ^{[1
]}

Dotti, Stefano ^{[1
]}

Pinto, Roberto ^{[1
]}

机构：

[1] CELS Res Grp Ind Engn Logist & Serv Operat, Dept Management Informat & Prod Engn, Viale Marconi 5, I-24044 Dalmine, BG, Italy

来源：

ADVANCES IN PRODUCTION MANAGEMENT SYSTEMS: INNOVATIVE PRODUCTION MANAGEMENT TOWARDS SUSTAINABLE GROWTH (AMPS 2015), PT II | 2015年 / 460卷

关键词：

Lean management; Human factor; Lean practices; Individual behaviour (IB); Employees' affective attitude (EAA); Operational performance; CRITICAL SUCCESS FACTORS; PERFORMANCE; IMPLEMENTATION; WORK;

D O I：

10.1007/978-3-319-22759-7_37

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Although lean popularity is rapidly growing, its implementation is far from problem free and companies may experience difficulties sustaining long term success. In this paper, it is argued that the human behaviour, affected by the implementation of both hard (defined as technical and analytical tools) and soft lean practices (concerning people and relations), plays a key role in achieving long-term superior performance. Through a single case research, the relationships between lean practices implementation, human behaviour and operational performance are explored. From the analysis a new construct emerged, namely "Individual characteristics". As a result, an alternative research model for further statistical testing including individual behaviour as mediating variable and individual characteristics as moderating variable has been built.

引用

页码：316 / 323

页数：8

共 20 条

[1] A CHOICE-MAKING ETHIC FOR ORGANIZATIONAL COMMUNICATION - THE WORK OF MITROFF,IAN,I [J].