Impact of Provider Coordination on Nurse and Physician Perceptions of Patient Care Quality

被引:6
作者
McIntosh, Nathalie [1 ]
Burgess, James F., Jr. [1 ,5 ]
Meterko, Mark [1 ,5 ]
Restuccia, Joseph D. [1 ,6 ]
Alt-White, Anna C. [2 ]
Kaboli, Peter [3 ,4 ]
Charns, Martin [1 ,5 ]
机构
[1] VA Boston Healthcare Syst, Ctr Healthcare Org & Implementat Res, Boston, MA 02130 USA
[2] VA Off Nursing Serv, Washington, DC USA
[3] Iowa City VA Healthcare Syst, Comprehens Access & Delivery Res & Evaluat CADRE, Iowa City, IA USA
[4] Univ Iowa Carver Coll Med, Dept Internal Med, Iowa City, IA USA
[5] Boston Univ Sch Publ Hlth, Dept Hlth Policy & Management, Boston, MA USA
[6] Boston Univ Sch Management, Boston, MA USA
关键词
interprofessional coordination; intraprofessional coordination; multidisciplinary rounding; patient care quality; relational coordination; LENGTH-OF-STAY; HEALTH-CARE; TEAMWORK; SAFETY; COMMUNICATION; COLLABORATION; WORK; ENVIRONMENT; ATTITUDES; PATTERNS;
D O I
10.1097/NCQ.0000000000000055
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
The objective of this study was to assess the role of provider coordination on nurse manager and physician perceptions of care quality, while controlling for organizational factors. Findings indicated that nurse-nurse coordination was positively associated with nurse manager perceptions of care quality; neither physician-physician nor physician-nurse coordination was associated with physician perceptions. Organizational factors associated with positive perceptions of care quality included facility support of education for nurses and physicians, and the use of multidisciplinary rounding.
引用
收藏
页码:269 / 279
页数:11
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