Blockchain: a game changer for marketers?

被引:32
作者
Gleim, Mark R. [1 ]
Stevens, Jennifer L. [2 ]
机构
[1] Auburn Univ, Harbert Coll Business, Auburn, AL 36849 USA
[2] Univ Toledo, Coll Business & Innovat, Mail Stop 103, Toledo, OH 43606 USA
关键词
Blockchain; Customer loyalty; Innovation; Sustainability; Marketing strategy;
D O I
10.1007/s11002-021-09557-9
中图分类号
F [经济];
学科分类号
02 ;
摘要
Marketers are faced with understanding and implementing new technologies at a greater rate than ever before. Yet despite the emergence of blockchain technology over a decade ago, it has received very little attention by academic researchers in marketing. Given the unique attributes of blockchain-transparent, decentralized, and immutable-it can create a more secure, customer centric, and open marketplace for consumers and businesses. This research contends that blockchain has the potential to transform businesses and is a technology that marketers need to be acutely aware of and prepared to utilize. We seek to generate discussion and future research on the impact of blockchain on five distinct areas: cryptocurrency, digital platforms, supply chain, online advertising, and market research.
引用
收藏
页码:123 / 128
页数:6
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