The impact of business travel on travelers' well-being

Mobility as a primary feature of our society nowadays requires a new perspective on our changing lifestyles and its impact on human wellness. The study extends the scope of the Job Demand-Resource Model which offers a way of thinking about how job characteristics influence employees' health and well-being, to examine business travelers' well-being with hedonic experiences in their travels especially considered. Through 34 qualitative interviews, it was found that business travel can function as demand and resource, affecting well-being in negative and positive ways. The dynamic patterns of these impacts were further discussed, indicating that not only does professional utility count, but also the emotional factor. The study enriches the Job Demands-Resources model and adds to prior literature on business travel.