Superhero, Instructor, Optimist: FEMA and the Frames of Disaster in Hurricanes Katrina and Rita

被引：14

作者：

Murphree, Vanessa ^{[1
]}

Reber, Bryan H. ^{[2
]}

Blevens, Frederick ^{[3
]}

机构：

[1] Univ S Alabama, Dept Commun, Mobile, AL 36688 USA

[2] Univ Georgia, Grady Coll Journalism & Mass Commun, Athens, GA 30602 USA

[3] Florida Int Univ, Sch Journalism & Mass Commun, Miami, FL 33199 USA

来源：

JOURNAL OF PUBLIC RELATIONS RESEARCH | 2009年 / 21卷 / 03期

关键词：

CRISIS COMMUNICATION; PUBLIC-RELATIONS; MEDIA; LESSONS; STORM;

D O I：

10.1080/10627260802640732

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

Using framing theory to examine hundreds of press releases posted to the Web by the Federal Emergency Management Agency (FEMA), this study asserts that FEMA provided useful information oil survival and assistance, but that the organization emphasized good deeds and optimism while essentially ignoring social, political, and cultural issues that publicly defined the hurricanes and damaged FEMA's image.

引用

页码：273 / 294

页数：22