Exploitative leadership and service sabotage

被引：36
作者：
Ye, Yijiao [1 ]
Lyu, Yijing [2 ,4 ]
Wu, Long-Zeng [2 ]
Kwan, Ho Kwong [3 ]
机构：
[1] Shenzhen Univ, Coll Management, 3688 Nanhai Ave, Shenzhen, Peoples R China
[2] Xiamen Univ, Sch Management, 422 South Siming Rd, Xiamen, Peoples R China
[3] China Europe Int Business Sch CEIBS, Org Behav & Human Resource Management Dept, 699 Hongfeng Rd, Shanghai, Peoples R China
[4] Xiamen Univ, Sch Management, Siming Rd, Xiamen 361005, Fujian, Peoples R China
来源：
ANNALS OF TOURISM RESEARCH | 2022年 / 95卷
基金：
中国国家自然科学基金;
关键词：
Exploitative leadership; Neuroticism; Depletion; Service sabotage; ABUSIVE SUPERVISION; EGO DEPLETION; SELF-CONTROL; RESOURCES; MODEL; CONSERVATION; PERSONALITY; PERFORMANCE; BEHAVIOR; OUTCOMES;
D O I：
10.1016/j.annals.2022.103444
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
Drawing on the limited-strength model of self-regulation, we investigate how exploitative leadership can affect employees' service sabotage behavior. The findings from a sample of 264 supervisor-subordinate dyads indicate that exploitative leadership is indirectly related to employees' service sabotage through the experience of resource depletion. We also find that employees' neuroticism intensifies the direct effect of exploitative leadership on employees' depletion and the indirect effect of exploitative leadership on service sabotage through resource depletion. We also provide implications for theory and practice.(c) 2022 Elsevier Ltd. All rights reserved.
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页数：13
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