Human issues influencing the successful implementation of advanced manufacturing technology

Approximately 50% to 75% of the advanced manufacturing technology implementations executed in the United States are believed to be failures in terms of flexibility, responsiveness, reliability, and quality. Improper attention to the human aspects of implementing technology has been identified as a primary cause of these failures. This paper focuses on the identification and analysis of the human issues influencing the successful implementation of advanced manufacturing technology. The resulting regression model can guide organizations in effectively allocating resources during the conceptual, planning, installation and start-up phases of the implementation process. (C) 1997 Elsevier Science B.V.