Wearable technology: What explains continuance intention in smartwatches?

被引:169
作者
Nascimento, Bruno [1 ]
Oliveira, Tiago [1 ]
Tam, Carlos [1 ]
机构
[1] NOVA Informat Management Sch NOVA IMS, Campus Campolide, P-1070312 Lisbon, Portugal
关键词
Smartwatches; Wearables; Continuance intention; Expectation-confirmation model (ECM); Habit; Perceived usability; EXPECTATION-CONFIRMATION MODEL; INFORMATION-SYSTEMS CONTINUANCE; USER ACCEPTANCE; PLANNED BEHAVIOR; SATISFACTION; USAGE; HABIT; USABILITY; QUALITY; ADOPTION;
D O I
10.1016/j.jretconser.2018.03.017
中图分类号
F [经济];
学科分类号
02 ;
摘要
Smartwatch is a recent and significant development in the domain of wearable technology. We study continuance intention and its determinants, using a combination of the expectation-confirmation model (ECM) with habit, perceived usability, and perceived enjoyment, to explain the continuance intention of smartwatches. Based on a sample of 574 individuals collected from the USA, we show that relationships of ECM enhance the continuance intention, such as confirmation, perceived usefulness, and satisfaction, and also the role of habit and perceived usability. Additionally, we find that habit was the most important feature to explain the continuance intention of smartwatches. The paper ends with a discussion of the study's limitations and implications.
引用
收藏
页码:157 / 169
页数:13
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