Organizational culture and effectiveness: A study of values, attitudes, and organizational outcomes

被引:247
作者
Gregory, Brian T. [1 ]
Harris, Stanley G. [2 ]
Armenakis, Achilles A. [2 ]
Shook, Christopher L. [2 ]
机构
[1] No Arizona Univ, WA Franke Coll Business, Flagstaff, AZ 86011 USA
[2] Auburn Univ, Coll Business, Auburn, AL 36849 USA
关键词
Organizational culture; Employee Attitudes; Organizational Effectiveness; CLUSTER-ANALYSIS; PERFORMANCE; MANAGEMENT; MODERATOR;
D O I
10.1016/j.jbusres.2008.05.021
中图分类号
F [经济];
学科分类号
02 ;
摘要
That organizational culture influences firm effectiveness is an assumption implicitly held by many managers and management researchers, although few empirical studies have provided detailed insight into the relationship. This manuscript addresses this dearth of research by examining employee attitudes as a potential mediator of the relationship between organizational culture, as operationalized by the competing values framework [Quinn, R.E., Beyond Rational Management. San Francisco: Josey-Bass; 1988.], and diverse measures of organizational effectiveness. Results of this study, which was conducted in 99 healthcare facilities across the US, provide evidence that suggests that employee attitudes mediate the culture-effectiveness relationship. (C) 2008 Elsevier Inc. All rights reserved.
引用
收藏
页码:673 / 679
页数:7
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