The effect of organisational cynicism on alienation

The purpose of the study is to reveal the effect of organisational cynicism dimensions of bank employees in Turkey on their alienation dimensions and to determine whether the dimensions of cynicism and alienation differ according to the demographic characteristics of bank employees or not. The instrument used to collect data is questionnaire and the sample size consists of 151 bank employees. Findings of the study revealed that cognitive dimension of organisational cynicism has a positive effect on meaninglessness and isolation dimensions of alienation. Affective dimension of organisational cynicism has a positive effect on self-estrangement and isolation. Behavioural dimension of organisational cynicism has a positive effect on self estrangement. Besides, it was observed that the dimensions of cynicism and alienation do not differ according to gender, income, and position, except for age and tenure. In conclusion, the phenomenon of organisational cynicism causes the employees to get alienated. (C) 2014 The Authors. Published by Elsevier Ltd.