Assessing and improving the green performance using a compound approach

This study presents a compound approach with a five-phase process to assess and improve the green performance. Based on the Six Sigma approach, the five-phase process consists of definition, measurement, analysis, improvement and control (DMAIC) phases. During the first three phases, an evaluation the assessment model is developed based on the analytical hierarchy process. Particle swarm optimization is also performed to search for the sequence of actions in order to improve the green performance based on the output of the assessment model. Managers can monitor the progress of the improvement plan during the control phase. A case study involving two global footwear manufacturers demonstrate the effectiveness of the proposed approach.