CAN UNION VOICE MAKE A DIFFERENCE? THE EFFECT OF UNION CITIZENSHIP BEHAVIOR ON EMPLOYEE ABSENCE

被引：26
作者：
Deery, Stephen J. [1 ]
Iverson, Roderick D. [2 ]
Buttigieg, Donna M. [3 ]
Zatzick, Christopher D. [4 ]
机构：
[1] Kings Coll London, Dept Management, London SE1 9NN, England
[2] Simon Fraser Univ, Beedie Sch Business, Burnaby, BC V5A 1S6, Canada
[3] Victoria Univ, Sch Management & Informat Syst, Melbourne, Vic 8001, Australia
[4] Cal Poly San Luis Obispo, Orfalea Coll Business, San Luis Obispo, CA USA
来源：
HUMAN RESOURCE MANAGEMENT | 2014年 / 53卷 / 02期
关键词：
union citizenship behavior; absenteeism; union loyalty; INDUSTRIAL-RELATIONS CLIMATE; ORGANIZATIONAL CITIZENSHIP; JOB-SATISFACTION; LABOR UNION; DUAL COMMITMENT; FIT INDEXES; ABSENTEEISM; MODEL; ANTECEDENTS; JUSTICE;
D O I：
10.1002/hrm.21549
中图分类号：
B849 [应用心理学];
学科分类号：
040203 ;
摘要：
The interests of organizations and unions are often seen to be in competition. However, the union-voice hypothesis suggests that unions can provide a distinctive mechanism to lower organizational costs by reducing exit behavior. This study looks at union citizenship behavior as a form of voice and examines its effect on employee absence. It draws on data from 367 branches of a large unionized banking organization to explore both the antecedents and outcomes of union citizenship behavior. Union citizenship behavior directed toward helping fellow members with workplace grievances was found to reduce branch-level absenteeism, while union loyalty mediated the impact of a number of union-related variables on union citizenship behavior. The implications for a balanced union-management relationship are discussed in the article. (c) 2013 Wiley Periodicals, Inc.
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收藏
页码：211 / 228
页数：18
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